Includes bibliographical endnotes and bibliography: p. 120-122.
"This book is for lay people who minister to others. It focuses on hospital visiting, but it will introduce you to many kinds of helping ministry. People are people, wherever they are. Their needs are the same, and the ways of helping them are similar. The basic technique is creative listening. .... This book will help you minister to people at their point of greatest felt need. It draws on the accumulated knowledge of the social sciences and is based on biblical principles". -- Preface, p. .
Contents: Preface -- Why Visit ? -- Focus on the Patient -- The Visitor -- The Art of Creative Listening -- How to be a Creative Listener -- The Visit Itself -- Your Pastoral Notebook -- Sharing the Good News -- The Use of Prayer and Scripture -- How to Visit the Dying -- Ministry to Those who Mourn -- Ministry to the Elderly -- How to Visit on the Psychiatric Ward -- Parish Teams and Hospital Dreams -- Notes.